HOV Athlete
Last updated November 2026
When you create an account we collect your name and email address. To build your training, nutrition and recovery plans we also collect the details you give us: sport and position, experience, goals, training days, equipment, height, weight, gender, injury notes and, if you choose to provide it, menstrual cycle information. As you use HOV we store your generated plans, scheduled sessions, workout logs, progress photos and body metrics.
Form analysis requires a video of you performing a skill or lift. These videos are uploaded to our secure storage and are used only to produce your analysis and feedback. They are visible to you and to app administrators for support and quality purposes, and are never published to the community unless you explicitly choose to share them.
We use your information to generate and update your plans, schedule your sessions, track progress, award points, display the leaderboard and community features you participate in, provide support, and keep the service secure. We do not sell your personal information.
Parts of HOV are powered by artificial intelligence. The profile details, prompts and videos needed to answer your request are sent to our AI service providers solely to produce your program, plan, article or form analysis. We do not use your data to train third-party models where we have a choice in the matter, and we only send what is needed for the request.
Subscription payments are processed by Stripe. Your card details are entered directly on Stripe's secure payment page and are never stored on our servers. We receive only the subscription status, plan, billing period and the last four digits of your card for support purposes. Purchases made through the HOV shop are handled by our commerce partner, and their own privacy policy applies to the checkout process.
We share data only with the service providers that run the app on our behalf, including our hosting and database provider, Stripe for billing, our commerce partner for shop orders, our AI providers for generated content, and email delivery for account and service messages. We may also disclose information where the law requires it.
We use local storage to keep you signed in and to remember preferences such as your selected program. Cookies set by payment and commerce partners apply during checkout. We do not use your data for third-party advertising.
We keep your data for as long as your account exists. You can delete your account from the Profile tab at any time. Deleting your account permanently removes your profile, generated plans, logs, progress photos and uploaded videos from the app. Billing records required for tax and accounting purposes may be retained by Stripe in accordance with their own policies.
You can review and edit most of your information in the Profile tab, export your data on request, and delete your account at any time. Depending on where you live, you may also have the right to request a copy of your personal information, ask us to correct it, or object to certain processing. We honour those requests wherever the law requires.
HOV is intended for athletes aged 13 and older. If you are under 18, you should use the app with the consent of a parent or guardian. We do not knowingly collect information from children under 13. If you believe a child under 13 has created an account, contact us and we will delete it.
We protect your data with encryption in transit, access controls on every record so you can only reach your own information, and restricted administrator access. No system is perfectly secure, but we take these safeguards seriously and review them regularly.
We may update this policy as the app evolves. Material changes will be surfaced in the app. Questions about your data can be raised through the Profile tab in the app.